Emergency Services & Procedures
Emergency Procedures
This page includes information regarding official procedures when an emergency occurs on campus. The information can help you feel more prepared in case of a medical emergency, severe weather, or a bomb threat.
Medical Emergency Response Procedure
The following describes the procedure used in the event of an injury, illness, or death. This procedure encompasses all people who are on university property.
Contact Public Safety at ext. 3111 or (719) 255-3111 from an outside line.
When you make contact with the dispatcher:
- Identify yourself and your location.
- Give the location of the victim and his or her identity, if known.
- Describe the victim's condition (breathing, alert, bleeding, etc.).
- Do not hang up until the dispatcher tells you to do so or hangs up first.
- Send someone to the facility entrance doors to open them and direct emergency response personnel.
Initial Response Aid:
- First survey the area to see if it is safe to enter.
- Respond quickly, using accepted standards of care.
- Do not attempt to move anyone who is unconscious, has a broken limb or injured back. Keep the person from moving.
- Administer first aid as trained. Practice universal precautions to avoid exposure to blood.
- Check for breathing/open airway, and administer rescue breathing if needed.
- Administer CPR if needed (and you are trained).
- Try to stop severe bleeding.
- Treat for shock and make patient comfortable.
- Get all information concerning the victim and accident or illness if person is conscious (signs, and symptoms, allergies, medication taken, pertinent past illnesses, last oral intake, events leading to pertinent past illnesses, events leading to the illness/injury).
- If contact was made with blood or body fluids contact the Emergency Coordinator.
Reporting:
- After contacting Public Safety, and after meeting with the University Police, contact your supervisor to notify them of the situation.
Severe Weather Emergency Response Procedures
A natural disaster includes tornados, floods, mudslides, earthquakes, or severe weather (such as hail, lightning, extended snow, and thunderstorms) that results in property damage or serious risk of injury. Weather related emergencies might result in disruption of services or personal risk.
Whenever possible, multiple means of communication shall be used to notify individuals on campus of pending emergency conditions. These methods include, but are not limited to, telephone notification, e-mail, radio announcements, face-to-face, or building announcing systems (where available).
719-255-3346 is the information line for weather related campus closures. Due to the nature of natural disasters, advance notification is not always feasible. Individual safety is most critical; equipment, materials and property can normally be recovered, repaired or replaced after the emergency has passed. In the event of extreme weather conditions, a mechanical system failure or some other condition that prevents the safe operation of the campus, classes may be canceled or delayed. Every attempt will be made to announce this decision no later than 6:00 a.m. for day classes and 3:00 p.m. for evening classes, in accordance with current policies and established procedures.
Severe Weather
Severe weather emergencies include: blizzard, flood, hail, lightning, natural disaster, snow, thunderstorm, and tornado. This is not intended as an exhaustive listing, but provides overall guidance that can be extended to any weather emergency or natural disaster.
- A Severe Weather Watch is issued when there is a possibility of storms within the next six hours.
- A Severe Weather Warning is issued to provide an alert to an expected or impending event within two hours. Updated weather service forecasts are provided to radio and television stations.
- Severe thunderstorms are often accompanied by high winds and lightning that can damage trees and buildings, and bring down electric or telephone wires.
Snow
The primary premise for weather-related closing of the campus is that it will remain open unless there is unreasonable risk or danger to a substantial number of students and employees due to unreasonably hazardous driving conditions within a reasonable distance from the campus. While utmost consideration is given to conditions for travel, the campus continues to function during inclement weather.
Severe winter storms, accompanied by winds, blowing or falling snow, and low temperatures, must be treated with caution. "White-outs" can create very dangerous driving conditions, and can start suddenly. Winds and ice can also cause power failure, which may last some time. As much as possible, you should try to remain inside during severe winter storms. If you must go out, dress warmly.
Regularly scheduled classes continue to meet to the extent that students and employees are able to travel to campus and attend classes and the ability of the university to provide campus transportation services. Individuals should be advised to use good judgment and avoid serious risks in traveling to campus or in attending classes. Administrative functions on campus continue to the extent that employees are able to travel to campus and conduct business on campus.
Given the range of institutional programs, the number of essential services provided, and the continuing needs of resident students, the university will remain open in all but the most extreme circumstances. However, all university employees and students are urged to use their own discretion in deciding whether they can safely commute to class or to work. If personal health or safety is at issue in that decision, responsible judgment should be used.
Lightning
In the event of a thunderstorm, individuals should remain indoors and away from exterior walls and windows until the storm has passed. Computer systems and other sensitive electronic equipment should be turned off (if operations permit) and individuals should refrain from using the telephone.
Personal lightning safety tips:
- Plan in advance your evacuation and safety measures. When you first see lightning or hear thunder, activate your emergency plan. Now is the time to go to a building or a vehicle. Lightning often precedes rain; don't wait for the rain to begin before suspending activities.
- How far away is the lightning? (Note: Any time you see lightning or hear thunder you are in danger. If you see lightning first take shelter and from a safe place estimate how far away the lightning is). Thunder travels about a mile in five seconds. If lightning occurs, and you hear thunder before 30 seconds has elapsed, you are close enough to be in danger. MOVE INDOORS IMMEDIATELY if you are not already inside a building or closed-top vehicle.
- Outdoors: Avoid water. Avoid high ground. Avoid open spaces. Avoid all metal objects including electric wires, fences, machinery, motors, power tools, etc. Unsafe places include canopies, small shelters, or trees. Where possible, find shelter in a substantial building or in a fully enclosed metal vehicle such as a car, truck or a van with the windows completely shut.
- If lightning is striking nearby when you are outside, especially if your hair begins to stand on end or you feel "tingly," you should:
- Put your feet together and place your hands over your ears to minimize hearing damage: become "a basketball with legs."
- Avoid proximity (minimum of 15 feet) to other people.
- Indoors: Avoid water. Stay away from doors and windows. Do not use the telephone. Take off headsets. Turn off, unplug, and stay away from appliances, computers, power tools, and television sets. Lightning may strike exterior electric and phone lines, and transmit to inside equipment.
- Suspend activities for 30 minutes after the last observed lightning or thunder.
- Injured persons do not carry an electrical charge and can be handled safely. Administer first aid to a lightning victim if you are qualified to do so.
If the injured person is on campus, contact Public Safety at ext. 3111 or (719) 255-3111.
Tornado
In the event of a tornado, all occupants must move to a safe area within the building. Go to an interior room, but never to an inside corner -- flying debris collects in corners when a structure is breeched.
Tornado watch vs. tornado warning:
- A tornado watch means conditions are right for a tornado to form. Keep apprised of weather conditions and be ready to take shelter.
- A tornado warning means that a funnel cloud or tornado has been spotted in the area. Take shelter immediately in case the tornado approaches your location.
Tornado announcement:
If possible, in the event of a tornado an announcement will be sounded. Sample announcement: "A tornado emergency exists-proceed to your safe area." Searchers will proceed through their areas, ensuring all employees have evacuated.
Duties of employees:
The duties of the Floor Safety Liaisons and all employees are basically the same as they are in a general evacuation. But instead of leaving the building, occupants will go to the closest designated safe areas. (Areas below ground level are preferred.)
Safe Areas:
All employees must be aware there is no such thing as a 100% safe area in the event of a tornado. However, there are safer areas within any building: generally lower floors and interior rooms without windows, preferably near structural members. Identify these locations BEFORE you need them.
Flood
Flood threats in the vicinity of UCCS are primarily related to flash flooding from the neighboring bluffs and arroyos, and adjacent to paved parking areas that provide floodwater detention. Hail may also clog storm drains and result in localized "flooding" of adjacent buildings.
If your area is flooded contact Physical Plant to cut off the electricity and other utilities to an area. Do not attempt to do so yourself. A qualified electrician should check flooded electrical equipment before being used again. Special precautions should also be taken to safeguard electrical, gas, propane, or oil heating equipment. If there is sufficient time, consult your supplier for recommended protective measures. If your heating equipment has been flooded, have it checked by Physical Plant before you attempt to put it back into service.
Report the following to the Physical Plant Department:
- Loose or dangling electrical wires.
- Dangling tree limbs, and buildings, which have been weakened by the storm.
- Also, report broken water mains and broken or clogged sewer lines and storm drains.
Reporting
After contacting Public Safety, and after meeting with the University Police, contact your supervisor to notify them of the incident.
Closures & Delays
The primary premise for weather-related closing of the University of Colorado at Colorado Springs is that the institution will remain open unless there is unreasonable risk or danger to a substantial number of students and employees due to unreasonably hazardous driving conditions to campus. While utmost consideration is given to conditions for travel, UCCS continues to function during inclement weather.
Given the range of institutional programs, the number of essential services provided, and the continuing needs of resident students, the university will remain open in all but the most extreme circumstances. University employees and students are urged to use their own discretion in deciding whether they can safely commute to class or to work. If personal health or safety is at issue in that decision, responsible judgment should be used.
In the event of heavy snowfall, extreme weather condition, a mechanical system failure or some other condition that prevents the safe operation of the campus, classes may be canceled or delayed. The authority to cancel or delay regularly scheduled classes rests with the Chancellor or the Chancellor's designee. Every attempt will be made to announce this decision by no later than 6:00 a.m. for morning and afternoon classes, or 3:00 p.m. for evening classes and activities.
Information concerning campus delays or closure is posted by the campus police dispatch center. Information is available in several ways: on the Internet at UCCSAlerts , via FlashAlert News, or by calling the campus Emergency Information Line at 719-255-3346, listening to local radio and TV stations, and via e-mail sent out to staff, faculty, and students concerning campus closures and delays.
Bomb Threat Emergency Response Procedure
All university personnel should know the procedures for handling a bomb threat emergency. These procedures should be readily available and in the hands of all employees.
Receiving a threat:
- Contact Public Safety at ext. 3111 or (719) 255-3111. Request immediate assistance regarding a bomb threat. Do not handle the package, evacuate the area if you believe there is an immediate threat to life.
- What to do while speaking to the caller:
- Basic instructions are to be calm and courteous. Listen ... do not interrupt the caller.
- Pretend difficulty with hearing the caller's conversation. Keep the caller talking.
- If the caller seems agreeable to further conversation, ask questions like these and jot down his or her responses.
- What kind of bomb or device is it?
- How many did you place?
- When will it/they go off? At a certain hour?
- How much time remains until it/they go off?
- Where is it/they located? Building? Area?
- If the building is occupied, inform the caller that if the device detonates (goes off) it could cause injury or death.
- Did the caller appear familiar with the facility or building when he or she described the location of the bomb(s) or device(s)?
Reporting a threat:
After contacting Public Safety, and after meeting with the University Police, contact your supervisor to notify them of the incident.
Evacuation:
Evacuate the facilities if you believe there is an immediate threat, or if directed to do so by public safety personnel.
Run, Hide, Fight
Active Harmer Response, also known as Run, Hide, Fight, was developed to support students, staff, and faculty throughout the University of Colorado system in case of an active emergency. Watch this short video to learn more.
General Principles & Additional Information
Chain of Command:
The Chain of Command in an emergency should be as follows
- The On-call Executive Officer of the Day is the highest-ranking emergency official and directs the Emergency Operations Center.
- The Incident Commander is responsible for directing on-scene emergency response and coordination.
- An Emergency Coordinator is designated for each campus building / floor (Satellite Operations Center) and is responsible for planning, training and executing the Building / Floor Emergency Plan.
- The Director of Crisis Management is responsible for crisis management and critical decisions within each campus department or business unit.
- Stairwell/Floor Monitors (any employees close to fire doors) are designated for every floor and every exit of each occupied building.
- Volunteer Emergency Response Teams and Special Response Teams may be assigned to assist with building evacuation or other specialized duties as required for buildings and units.
- The Emergency Operations Center is located in the Public Safety Building, room 107 (or as designated by the Incident Commander).
Response:
- Incident Commander (or senior police officer on duty) notified.
- Incident Commander assesses the situation.
- Satellite Operations Center (Department) Emergency Coordinator notified.
- Responsible Director of Crisis Management notified.
- Command and coordination -- action plan is decided.
- Emergency Response procedures activated to protect life and property (see Section III).
- Parallel action -- a call to outside agencies and parties for assistance.
- Employee responsibilities and emergency response roles during emergencies are detailed in Emergency Roles.
Notification:
It is the responsibility of all employees to immediately report any incidents or conditions that pose a threat to life or property. Call the University Police Dispatcher at 719-255-3111.
The dispatcher will notify the Emergency Coordinator for the department involved in the reported emergency. The Emergency Coordinator will contact the following individuals (see Emergency Roles)
- Assistant Emergency Coordinator
- Director of Crisis Management
- Assistant Director of Crisis Management
- Information Coordinator
Assessment:
Assessing the level of an emergency, particularly situations that could cause normal operations to cease, is the responsibility of the Director of Crisis Management in conjunction with the Incident Commander.
Assessing the impact of any emergency on the operating unit (Satellite Operations Center), regardless of location or level, is the responsibility of the Director of Crisis Management in consultation with the On-Call Executive Officer of the Day.
Command and Coordination:
The Emergency Coordinator is responsible for developing, activating and coordinating the Building / Floor Emergency Plan. During an emergency, he or she interfaces directly with the campus Emergency Operations Center.
Emergency Management System:
In the event of an emergency or a disaster that may occur on campus or off-campus, several community emergency agencies may respond. Responding agencies may include medical, police, firefighters, and hazardous materials (HAZMAT) teams. This composite response is known as the Emergency Management System, and has been adopted by the city of Colorado Springs.
The activities of all responding agencies are coordinated through a central chain of command headed by one person. Except for police emergencies, the person in command is usually the highest-ranking firefighter at the scene. That person is known as the Incident Site Commander. The Incident Site Commander will be positioned at the Incident Site Command Center. This is a location outside the area of danger where primary command, communications, and control are usually located.
On-Site Duties of Campus Incident Commander:
The campus Incident Commander directs all university personnel at the scene during on-site emergencies. He or she is the official campus representative to outside emergency agencies. The Incident Commander will:
- Be located at the Incident Scene Command Center.
- Identify himself or herself to the Incident Site Commander when applicable.
- Report roll call results gathered by the Emergency Coordinators to the Incident Site Commander when applicable.
- Provide information, as needed, to the Emergency Operations Center.
Note: the Director of University Relations or designee will coordinate all news releases and media inquiries.
Parallel Action:
Parallel action involves a variety of concerned parties and resources, which support the Incident Commander during an emergency response. These include additional on-site personnel and/or outside emergency agencies. Parallel action also refers to information and other resources that aid all affected parties. For example, a death in your department may necessitate bringing in resources from the counseling center.